top of page

Terms & Conditions

Welcome to Alkemi, trading under Hard Pressed Threads Ltd ("we," "us," or "our"). By accessing or using our website, you agree to comply with these Terms and Conditions. Please read them carefully.

1. About Us

  • Company Name: Hard Pressed Threads Ltd

  • Trading Name: Alkemi

  • Registered Address: Fair View, Ruan Lanihorne, Truro, TR2 5NU

  • Company Registration Number: 06708695

  • Contact: studio@madebyalkemi.co.uk

2. Use of Our Website

  • You agree to use our website in a lawful manner.

  • You must not use the website to distribute malware, spam, or engage in any harmful activity.

3. Product Information

  • We strive to provide accurate product descriptions and images.

  • Prices are subject to change without notice.

4. Orders and Payment

  • Orders are confirmed once payment is received.

  • We accept [Insert Payment Methods].

  • All payments are processed securely.

5. Limitation of Liability

  • We are not responsible for indirect or incidental damages arising from the use of our products.
     

Privacy Policy

We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and store your information.

1. Data We Collect

  • When you register an account or place an order, we collect your name, address, email, and phone number.

  • Payment details are handled securely by third-party payment processors.

2. How We Use Your Data

  • To process and deliver your orders.

  • To provide customer support.

3. Data Protection

  • We do not sell your data.

  • Data is stored securely.
     

Shipping Policy

We currently only ship within the UK.

1. Shipping Rates and Times

  • Standard shipping rates apply.

  • Orders are typically processed within [Insert Timeframe].

2. Delivery Issues

  • Contact us if your order has not arrived within the expected time.
     

Return Policy

We offer a 30-day no-quibble return policy.

1. Eligibility

  • Items must be unused and in original packaging.

  • Proof of purchase is required.

2. How to Initiate a Return

  • Contact us at [Insert Contact Email] with your order details.
     

Cookie Policy

Our website uses cookies to improve your experience. These are managed through Wix.

1. Types of Cookies

  • Essential cookies for website functionality.

  • Analytical cookies to track website performance.

2. Managing Cookies

  • You can adjust your cookie preferences using your browser settings.

For further questions, please contact us at studio@madebyalkemi.co.uk.

bottom of page